Nothing wrong with the bottle.
The hydration bottle is fully functional; the discount is for cosmetic packaging damage.
Why it is useful
The full bottle experience, minus the perfect box.
This is for people who care more about fresh water on the walk than spotless cardboard arriving at the door.
The same useful design.
You still get the built-in cup and return-water function at a reduced price.
A practical waste saver.
A marked box gets used instead of a complete product being written off.
Beach mornings
Long car trips
Trail days
Everyday walkies
At a glance
- 550ml water capacity
- 260 × 75mm
- Suitable for small and large dogs
- Food-grade, BPA-free and lead-free materials
How the return works
- Keep the large button pressed.
- Slowly tilt the bottle upward.
- Let clean, untouched water flow back through the valve.
- Lock the small switch before packing it away.
Bottle care
- Cold hand wash only
- Use a little natural dish soap
- Rinse and allow to air dry
- Use for water only
Straight answers
Questions, answered.
Product care, delivery and returns without making you hunt through the site.
Still stuck? Contact us →How much water does the bottle hold?
The Original Thirsty Dog Bottle carries 550ml of fresh water and measures 260 × 75mm.
Can clean leftover water go back in?
Yes. Keep the large button pressed and slowly tip the bottle upward so clean, untouched water flows back through the valve.
Will the cup suit large and small dogs?
The drinking cup is shaped for a broad range of tongue sizes, from small companion dogs through to much larger breeds.
Is the bottle dishwasher safe?
No. Cold hand wash it with a small amount of natural dish soap, rinse well and allow it to air dry. Use it for water only.
What is the bottle made from?
It uses food-grade materials and is listed as BPA-free and lead-free, with a stainless-steel internal button screw.
When will my order be sent?
Orders are typically shipped within one to three business days after fulfilment.
What is the return window?
Eligible unused items in their original condition and packaging can be returned within 30 days. Proof of purchase is required.
What if something arrives damaged?
Use the contact form as soon as possible with your order details so the team can arrange the appropriate replacement or refund.