Returns

We strive for customer satisfaction and stand behind the quality of our products. If for any reason you are not completely satisfied with your purchase, we offer a 30-day return policy for eligible items.

Terms and Conditions:

  1. Eligibility:

    • To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

  2. Initiating a Return:

    • To initiate a return, please first email us about your return and ship within 30 days of receiving the item.
    • Proof of purchase is required for all returns.

  3. Return Shipping:

    • Customers are responsible for the cost of return shipping.
    • We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item.

  4. Refund Process:

    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • If approved, refunds will be processed using the original payment method within a reasonable timeframe.

  5. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.

Exchanges:
We do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.

Exceptions:
Certain exceptional circumstances may warrant considerations outside of this policy. Email us for further assistance.

Policy Updates:
We reserve the right to modify or update our returns policy. Any changes will be communicated through our website or directly to customers.

This returns policy aims to ensure a fair and straightforward process for our customers. For any further inquiries or assistance regarding returns, please don't hesitate to contact our customer service team.

Last updated: January 2023