We strive for customer satisfaction and stand behind the quality of our products. If for any reason you are not completely satisfied with your purchase, we offer a 30-day return policy for eligible items.
Terms and Conditions:
- To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
Initiating a Return:
- To initiate a return, please first email us about your return and ship within 30 days of receiving the item.
- Proof of purchase is required for all returns.
- Customers are responsible for the cost of return shipping.
- We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed using the original payment method within a reasonable timeframe.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
We do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.
Certain exceptional circumstances may warrant considerations outside of this policy. Email us for further assistance.
We reserve the right to modify or update our returns policy. Any changes will be communicated through our website or directly to customers.
This returns policy aims to ensure a fair and straightforward process for our customers. For any further inquiries or assistance regarding returns, please don't hesitate to contact our customer service team.
Last updated: January 2023