Shipping

Free Shipping on all NZ Orders.
New Zealand
NZ Post / 2-4 Business Days 
Australia
NZ Post / 3-6 Business Days 
International
NZ Post / 4-12 Business Days 
Important
You, the customer, are responsible for all taxes and duties (including VAT) imposed by your country of residence.
Thirsty Dog Bottle is not responsible for any packages held by international customs agencies and it is not the responsibility of
Thirsty Dog Bottle to make the customer aware of these agencies and their actions. Please check with your country's customs office to determine their procedures and any potential charges.
For example, UK residents might expect a customs charge of at least 20% of the total cost of the purchase.
Thirsty Dog Bottle is not responsible for this payment. Your package may arrive at your local post office or delivery centre and be held until pickup and payment is taken care of.
If you neglect to pick up your package and it is returned to us, we will not refund the charge for original shipping.
As with domestic shipping, if a package can't be delivered due to an error entering your shipping address,
Thirsty Dog Bottle is not responsible for any additional fees that may incur in order to reroute or reship the package.
In summary; you will have to pay taxes and duties in your own country. This is extra and we have no control over it. By purchasing a Thirsty Dog Bottle product, you acknowledge that you are aware of this and accept it as your financial responsibility.